About Us
Screenshot 2020-11-10 at 14.25.21
CONNECTING PEOPLE WITH PURPOSE

Our team dive into every aspect of the business including internal processes, and product and service mapping - working with real user research data to design key interactions and journeys within the organisations experience ecosystem

DEMAND FOR BETTER EXPERIENCES

Human-Centred Experience Design is crucial to business in enhancing and improving on critical customer experiences that are negatively impacting the organisation

Screenshot 2020-11-10 at 19.10.34
Why choose Us

We enable better customer engagement, retention and new customers for brands through expertly designed experience-led systems and processes both for digital and physical interactions

GLOBAL EXPERTISE

Over 23+ years of experience, our expert teams have travelled the world of usability and interaction design

BEST PRACTICE

Equipped with best practices, our teams are able to move your project rapidly through each process

CLARITY & FOCUS

We have the skills and the expertise to deliver your projects not only on time, but at quality as well

MEET OUR LEADERSHIP TEAM

Viresh_Immersion-UX_IMAGE_41-e1566486006543-scaled-2

VIRESH HARGOVAN

Chief Executive Officer

Rey1-e1566485813993-scaled-2-2

REYNHARDT UYS

Chief Experience Officer

Simon-Green-BW-scaled-e1579804070308-1

SIMON GREEN

Managing Director UK & Europe

Screenshot-2020-10-08-at-10.16.56-2

NICOLA HAYWOOD-ALEXANDER

Executive Strategic Advisor UK & Europe: Healthcare & Education

JOANNA FREEMAN

Global Head of Relationships

Geoffrey_Immersion-UX_IMAGE_47-e1566485968251-scaled-2-2

GEOFFREY HARDY

Head of Digital

Screenshot-2020-10-08-at-10.24.43-1-2

NEHAL SHAH

Head of Learning & Innovation

20160917-14-04-44-_MMP6139-e1566485913950-scaled-2

NICHOLAS EVANS

Senior Strategist & Head of PMO

1+
DEDICATION
1+
PROJECTS
1+
YEARS EXPERIENCE
1+
CUPS OF COFFEE
WHAT OUR PARTNERS SAY ABOUT US

My experience with the Immersion Group has been fantastic - helping us run lean and agile UX. Their way of thinking is new & exciting, moving us in a direction that is more human-centric & innovative.

Justin Evans Head of UX

Jamie and Candice from Immersion Group – thank you so much for your good work and amazing effort! I have really enjoyed working with you.

PETER ELOFF Old Mutual Wealth

My experience of working with the Immersion Group team has been nothing but great! I found them to be very professional, extremely driven to produce results and a lot of fun to work with.

FRED LIEBENBERG Old Mutual Wealth