Immersion, Author at immersion-group.com

August 22, 2023

15 minutes on CX with Kiasha, CX Design Lead

0 Comments8 Minutes

August 7, 2023

15 minutes on UI with Shannon, Practice Lead: UI

0 Comments9 Minutes

May 2, 2023

Common CX mistakes often overlooked in business

0 Comments5 Minutes

April 4, 2023

Experience Design (XD) as a strategy to be remembered

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March 15, 2023

A Digital Offering isn’t Enough…

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November 11, 2022

3 must-have Customer Strategy elements for any organisation

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October 20, 2022

SA shoppers are online. Retailers need to meet them with an exceptional experience

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October 20, 2022

CX is just the tip of the competitive spear

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April 11, 2022

The Importance of Experience Design (XD) and Why it Needs to Lead Digital Transformation

0 Comments1 Minute

February 12, 2022

Inclusive design is transforming the customer journey as digital accelerates and expectations skyrocket

0 Comments4 Minutes