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Digital Transformation

Digital TransformationExperience EvolutionVideo
Statue of Walt Disney and Mickey Mouse in Disney World, surrounded by visitors. Representing the importance of exceptional experience design

April 11, 2022

The Importance of Experience Design (XD) and Why it Needs to Lead Digital Transformation

by Immersion

VideoDigital TransformationCustomer Experience

March 7, 2021

The Role of Digital in Creating Great Customer Experience (CX)

by Immersion

Digital TransformationCustomer ExperienceArticle
iPhone showing e-commerce app on the App Store. Representing the need for organisations to reassess their digital strategies in light of changing customer behaviour and preferences

September 13, 2020

COVID-19 changing customer online behaviour

by Immersion

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