Immersion Group
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SA shoppers are online. Retailers need to meet them with an exceptional experience
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Consumers are embracing the e-commerce experience in growing numbers and
APMG is excited to be working with Immersion Group to launch the new XD Practitioner certification
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A great meeting of the minds to combine a globally
15 minutes on UX with Jamie-Lee, Practice Lead: UX
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We recently sat down with Jamie-Lee Easton, Practice Lead: UX
Common CX mistakes often overlooked in business
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Managing your end-to-end customer experience is not easy and I’ve
3 must-have Customer Strategy elements for any organisation
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Customer strategy is the glue that binds your organisation’s path
Part Two: Foundational Design Principles worth knowing
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This is the 2nd article in a 3-part article series of
Avoiding common mistakes while crafting the ultimate customer experience
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Creating a memorable customer experience is fast becoming a top
Inclusive design is transforming the customer journey as digital accelerates and expectations skyrocket
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Embracing inclusive design is a pathway to innovation that organisations
Go from graphic designer to UI designer
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AUTHOR: Shannon Glenn A 3-part article series of personal experiences
Win and retain customers with this missing ingredient
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Customer centricity is a concept which has been around for
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