FIND YOUR EXPERIENCE North Star

End-to-End Human Centred Experience Design.

Future-proof your customer and client experiences with expert backed strategies, scalable scenario planning and actionable insights. 


How will your customers experience your products and services in 5, 10 or even 20 years time?

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BECOME EXPERIENCE-OBSESSED

Unlock value through strategically designed memorable experiences. 


We specialise in end-to-end experience design, working across your business to create a holistic experience strategy with actionable insights informed by customer data. 


Create a holistic and seamless customer experience across your business through UX, UI, CX, systems thinking, design thinking and experience design.

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EXPERIENCE STRATEGY
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EXPERIENCE DESIGN
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ENABLEMENT
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GLOBAL EXPERIENCE. GLOBAL CONSULTANCY.
EXPERIENCE EXPERTS

Our top talent includes designers, strategists and developers from all over the world, trained and skilled in the world of Experience Design

BEST PRACTICE

Our teams remain on top of global and emerging trends, ensuring your brand gets the absolute best in processes, methodologies, approach and systems

CUSTOMER-OBSESSED

Through a deep understanding and commitment to your audience, our experience design teams will deliver the best possible solution for your brand

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SOME OF OUR PARTNERS
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SKILLS FOR BETTER EXPERIENCES

Gain better insight into Experience Design through the strategically designed 3-part track by Immersion Group, with the exam certified through the APMG-International.

With this course, you will begin by understanding the role that each design discipline plays in the creation of experiences and discover how to apply principles and techniques of XD to your projects.

Create better experiences when professionals and teams share an understanding of the techniques and processes driving product decisions from customer insights.

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WHAT OUR PARTNERS SAY ABOUT US

My experience with Immersion Group has been fantastic - helping us run lean and agile UX. Their way of thinking is new and exciting, moving us in a direction that is more human-centric and innovative.

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JUSTIN EVANS Head of UX

Immersion Group – thank you so much for your good work and amazing effort! I have really enjoyed working with you.

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PETER ELOFF Old Mutual Wealth

My experience of working with Immersion Group has been nothing but great! I found them to be very professional, extremely driven to produce results and a lot of fun to work with.

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FRED LIEBENBERG Old Mutual Wealth