What we do
We apply methodological skill and technical excellence to design for value-driven growth
EXPERIENCE
Design
Applying human-centered design to uncovering key moments that shape wholistic employee and client experience
EXPERIENCEEngineering
Understanding user mindsets & behaviors to craft products that drive performance, from insight to production
EXPERIENCEGrowth
Continuous integration and optimization through agile delivery. Get to market faster, deliver more value in rapid cycles
RESEARCH
Quantitative Research
Qualitative Research
Systems Thinking
Usability & Testing
DESIGN
Product Design
Proposition Design
Service Design
XD Management
*Industrial Design
DIGITAL
Software (Web & Mobile)
Software (Cloud)
Software (Salesforce, Adobe)
Data Analysis
Digital Strategy
DELIVER
Project Delivery
Programme Delivery
Agile Delivery
Supporting world-class partners to be customer-obsessed
Leadership
Meet our leadership team driving empathy-led business transformation
Andile Khumalo, Board Chairman
Andile Khumalo is a seasoned entrepreneur and Chartered Accountant with over two decades of experience in finance & business.
He is the CEO of KhumaloCo, a family investment office in Technology, Media, Marketing, Hospitality & Property and Chairman of the Immersion Group Board.
Viresh Hargovan, Chief Executive Officer
Viresh Hargovan is a CEO focused on creating exceptional customer experiences that delivers results.
He continues to develop mature design practices in communities & organisations, pioneer state-of-the-art strategies and contribute to industry growth across business sectors.
Ismail Dawjee, Managing Director
Ismail Dawjee is a Managing Director with a passion for creating usable experiences that enhance interactions between people and the world.
He believes in solving the right problem to create valuable outcomes for people, and uses empathy and iteration in his approach. His design philosophy is “Design from the model to the moment”.
Joanna Freeman, Executive Head: Business Development
Joanna has over 20 years’ experience in new business development and relationship management, with clients from a wide variety of industries across South Africa, UK, Europe, Middle East and USA.
With a career that spans the advertising, publishing, fashion and manufacturing sectors, Joanna is a dynamic communicator and passionate about helping businesses grow and creating strong business and client relationships.
