Our Work

Explore the impact of our expertise through real-world projects

Exploring the Intersection of Innovation and Experience: Insights, Trends, and Strategies

A digital revolution: Transforming one of South Africa’s oldest insurance companies.

We transformed HealthBridge's business model and offerings through customer-centric innovation, resulting in validated prototypes embraced by leadership for implementation, driving future growth.

Product Design

Digital Innovation

A digital revolution: Transforming one of South Africa’s oldest insurance companies.

Increasing Success through end-to-end Digital Engineering

We tackled stagnant market share and low customer engagement by conducting thorough research to understand digital banking expectations. This led to a comprehensive digital transformation aligning touchpoints with a tailored experience strategy.

Product Design

Digital Innovation

Increasing Success through end-to-end Digital Engineering

Customer Experience Strategy

By aligning user insights with our business strategy, we crafted a more engaging site with tailored content and features. This led to increased user engagement, visitor numbers, and improved customer conversion rates.

Customer Experience

Digital Innovation

Revitalising Business Sales and Loyalty through Optimised Servicing Experience Design

We identified a fragmented business model impacting sales and loyalty. Through comprehensive evaluation and reengineering of the customer journey, we provided recommendations for an optimized servicing experience.

Customer Experience

Digital Strategy

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