Problem Statement
The project kicked off with a Public Website redesign, laying the groundwork for a larger, ongoing omnichannel program. This comprehensive strategy crossed multiple platforms, customer segments, and locations, ensuring a seamless, adaptive, and relevant digital transformation in line with evolving customer needs and technology trends.
What we did
• Public Website • Secure Website • Mobile App • New Product Journeys • USSD / WhatsApp Claims • Goals • Financial Education • Servicing • Wealth App • Insurance • Budgeting • Adviser Enablement • Corporate & Institutions • Rest of Africa Partners
What we achieved
Ongoing project
